Questions about your booking? Need a group quote? We're here 24/7 to help make your journey magical.
Whether you have a question, need to modify a booking, or want a custom quote for a large group — our team responds within 30 minutes during business hours.
For same-day bookings or urgent inquiries, please call us directly or send a WhatsApp message. We respond within minutes.
For booking requests, group quotes, or general inquiries.
Disney Paris Shuttle is a licensed private hire (VTC) service based in the Île-de-France region, specialising in transfers between Paris airports and Disneyland Paris. We operate 24 hours a day, 7 days a week, 365 days a year — including bank holidays and Christmas.
Our fleet includes economy sedans, luxury Mercedes Class E vehicles, economy vans and premium business vans equipped with on-board TV and Wi-Fi. Whether you're a family of 2 or a group of 14, we have the right vehicle for your journey.
We serve all Paris airports: Charles de Gaulle (CDG), Orly (ORY), and Beauvais (BVA). We also cover Paris city centre, all major train stations (Gare du Nord, Gare de Lyon, Gare de l'Est), Versailles, and long-distance routes across France.
Every booking includes: real-time flight monitoring, free child seats on request, meet & greet in the arrivals hall, complimentary bottled water, and no advance payment required. Your driver is always a licensed professional — polite, punctual and ready to make your arrival special.
Quick answers to the most frequent enquiries we receive.
Use the booking form — the price is calculated instantly once you select your pickup and destination. For custom or group quotes, send us a WhatsApp on +33 7 68 45 00 59 and we respond within 30 minutes.
Yes, subject to availability. For bookings within 24 hours, please contact us directly by phone or WhatsApp rather than using the form, as it guarantees a faster response. We do our best to accommodate last-minute requests.
Reply to your booking confirmation email with the changes needed, or send a WhatsApp. Modifications are free up to 24 hours before departure. Cancellations are free up to 24 hours before your scheduled pick-up time.
Yes. For groups of 9 or more, we can coordinate multiple vans or provide a Mercedes Sprinter minibus for up to 16 passengers. Contact us directly with your group size, dates and route for a tailored quote.
Yes. In addition to Disneyland Paris transfers, we offer general Paris airport transfers (CDG ↔ Orly ↔ Beauvais ↔ Paris city), Paris city tours, Versailles day trips, and long-distance transfers to cities like Lyon, Lille, Brussels and London. Contact us for a custom quote.