Privacy Policy
How Disney Paris Shuttle collects, uses and protects your personal information.
Last updated: January 2025
1. Who We Are
Disney Paris Shuttle is a private VTC transfer company operating in Paris and Île-de-France, acting as the data controller for the information described below. Contact: ContactDisneylandParis@gmail.com.
2. What Data We Collect
Name, email, phone number, pickup and drop-off addresses, flight or train numbers, passenger count, and any special requirements you provide voluntarily. We also collect technical data — IP address, browser type, pages visited — via cookies and analytics tools.
3. How We Use Your Data
To process and confirm bookings, contact you about your journey, monitor flights and trains, send confirmations and receipts, respond to enquiries, and improve our services. We never use your data for marketing without consent, and never sell it to third parties.
4. Legal Basis for Processing
We process your data on the basis of contract performance, our legitimate business interests, and compliance with French and EU legal obligations.
5. Data Sharing
Your data is shared only with the driver assigned to your journey (name, phone number, pickup details), our payment processor Stripe where relevant, and legal or regulatory authorities where required by law. We do not share your data with any other third parties.
6. Data Retention
We retain booking data for 3 years for accounting and legal compliance purposes. Deletion requests are honoured subject to these legal retention requirements.
7. Your Rights (GDPR)
You have the right to access, correct, delete, object to, or restrict the processing of your data, as well as the right to data portability. To exercise any of these rights, contact us at ContactDisneylandParis@gmail.com.
8. Cookies
Essential cookies are required for the site to function. Optional Google Analytics cookies help us understand how the site is used — these can be controlled through your browser settings.
9. Security
We apply appropriate technical and organisational measures to protect your data. Payments are processed via Stripe's PCI-DSS compliant infrastructure.
10. Contact
For any privacy-related question, contact ContactDisneylandParis@gmail.com. We respond within 30 days.